At Moffam Electricals, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect We may collect the following types of information when you visit or interact with our website:
Personal information such as your name, phone number, and email address when you make an inquiry, purchase, or contact us.
Payment details necessary for completing transactions.
Shipping and billing information for product delivery.
Technical data such as IP addresses, browser type, and browsing behavior for analytics purposes.
How We Use Your Information The information collected may be used to:
Process and deliver your orders.
Respond to inquiries and provide customer support.
Improve our products, services, and website.
Send important updates regarding orders, promotions, or company news (only if you opt-in).
Comply with legal and regulatory obligations.
Data Sharing and Disclosure We do not sell or rent your personal information to third parties. However, we may share your information with:
Trusted service providers who assist us in operations such as payment processing, shipping, and IT support.
Legal authorities if required by law or to protect our rights and safety.
Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Cookies Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic and customize content. You can manage or disable cookies in your browser settings, though some features may not function properly without them.
Your Rights You have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information where legally applicable.
Opt out of receiving marketing communications at any time.
Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
Changes to This Policy Moffam Electricals reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us If you have any questions regarding this Privacy Policy or how we handle your data, please contact us: Phone: 0790 384109 Email: info@moffamelectricals.co.ke
