Introduction – Why an Outlet May Stop Working
You plug in your device, but nothing happens. The lights are on, your other outlets are working, and the breaker hasn’t tripped — so what’s wrong?
An electrical outlet failing to work without a tripped breaker is a common household issue in Nairobi and across Kenya. While some causes are simple, others can be dangerous and require professional intervention.
At Moffam Electricals, we provide expert electrical repair services to quickly diagnose and fix outlet problems, ensuring your home or business remains safe and functional. In this guide, we explain why this happens, what you should avoid doing yourself, and how our certified electricians handle the problem.
Safety First – Why You Shouldn’t DIY Electrical Repairs
Electrical systems are complex and potentially hazardous. Without the right tools, knowledge, and experience, you risk: 
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Making the problem worse
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Damaging your wiring or appliances
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Suffering an electric shock or burn
For your safety and to prevent costly damage, it’s best to call a qualified electrician when you encounter outlet issues.
How Moffam Electricals Troubleshoots the Problem
When you contact Moffam Electricals for outlet repairs in Nairobi or anywhere in Kenya, our licensed electricians perform a thorough inspection to find the exact cause. Here are the most common culprits:
1. Loose Outlet or Outlet Box
Over time, frequent plugging and unplugging of devices can loosen the outlet or the electrical box it sits in. This can break the connection and stop power from reaching the outlet.
Loose outlets are more than just an inconvenience — they are a shock hazard.
Our fix: We secure the outlet and tighten any loose connections to restore safe operation.
2. Damaged Circuit Breaker
Even if your breaker hasn’t visibly tripped, it could still be faulty. Electrical surges or shorts can damage a breaker, preventing it from delivering power to the outlet.
Our fix: We test the breaker, and if it’s defective, we replace it with a high-quality, safe, and compliant unit.
3. Loose Wiring Connections
Loose wiring is the leading cause of outlets not working despite the breaker being fine. This is especially common in older buildings where the wiring may have been installed using less reliable connection methods such as rear slots.
Our fix: We identify any loose or damaged wires and reconnect them securely using safe and compliant wiring practices.
Frequently Asked Questions – Electrical Outlet Problems
1. Why is my outlet not working if the breaker is fine?
If the breaker hasn’t tripped, the problem could be a loose outlet, damaged breaker, or loose wiring. An electrician can safely diagnose and repair the issue.
2. Can a bad outlet cause other electrical problems?
Yes. A faulty outlet can cause appliances to malfunction, create sparks, or lead to electrical fires. Always repair or replace it promptly.
3. Is it safe to fix a loose outlet myself?
No. Working on electrical wiring without proper training is dangerous and can result in electric shock or fire. Always hire a certified electrician like Moffam Electricals.
4. How much does it cost to fix an outlet in Nairobi?
Costs vary depending on the cause of the problem. At Moffam Electricals, we offer affordable, transparent pricing after inspection.
5. How quickly can Moffam Electricals repair my outlet?
In most cases, we can respond the same day in Nairobi and surrounding areas to restore your outlet’s function safely.
Why Choose Moffam Electricals for Electrical Repairs
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Certified electricians with years of experience
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Fast response for urgent repairs in Nairobi and surrounding areas
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Safe, compliant, and reliable workmanship
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Affordable rates without compromising quality
Call Moffam Electricals Today
If your outlet isn’t working and the breaker hasn’t tripped, don’t take risks with your safety. Let our experts handle it.
📞 Call us now at 0790 384 109 for professional electrical repair services in Nairobi and across Kenya.
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