At Moffam Electricals, we value your satisfaction and strive to ensure every product meets your expectations. If for any reason you are not satisfied with your purchase, our Returns & Refunds Policy is designed to make the process simple and fair.
Returns
Products can be returned within 7 days of purchase if they are unused, in original packaging, and accompanied by proof of purchase.
Returns are accepted for items that are defective, damaged, or delivered incorrectly.
Customized or specially ordered items may not be eligible for return unless faulty.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7 business days via the original method of payment.
Shipping or delivery charges are non-refundable unless the return is due to an error on our part.
Exchanges
If you prefer an exchange, we will replace defective or damaged items with the same product (subject to availability).
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